Legal · Bundle 1 · Subprocessors

Five subprocessors. Named, dated, vetable.

Below is every third party that touches your data on our behalf — what they do, where they sit, how the international transfer is legally authorised, and a link to their public DPA. We give 30 days' prior notice on any change and a one-business-day buyer-veto window.

Last updated 2026-06-22.

Change-management — how it works.

Addition or replacement: we publish the proposed change to this page and email all active Buyers via the subprocessor-changes mailing list at least 30 days in advance of the new vendor processing any of your data.
Buyer veto window: you have 1 business day from receipt of the change notice to object in writing to dpo@toptronic.com.
Resolution: if we cannot agree on an alternative, you may terminate the affected service for a pro-rata refund per /legal/refund/ §4.
Notification preferences: by default we email all Buyers. To subscribe to the public newsletter version of the same notification (if you are not yet a Buyer) email subprocessor-changes@toptronic.com.

The five subprocessors.

Airwallex

Airwallex Hong Kong Limited · Hong Kong (group HQ Australia)

Purpose: Payment processing, card vaulting, 3DS2 challenge, refund execution.
Data categories: Cardholder name, payment-card token, BIN, billing address, transaction amount, IP at checkout.
Data residency: Multi-region (HK / AU / EU per buyer residency).
Transfer mechanism: SCC Module 2 for EU buyers; UK Addendum; AU APP-aligned; HK PDPO compliance.
Public DPA: https://www.airwallex.com/legal/data-processing-agreement
Last reviewed: 2026-04-30

Stripe

Stripe Payments Europe, Ltd. (EU) / Stripe, Inc. (US) · Ireland (EU) / United States (Delaware)

Purpose: Payment processing, card vaulting, 3-D Secure, receipts, refund execution (embedded Payment Element).
Data categories: Cardholder name, payment-card token, BIN, billing address, transaction amount, email, IP at checkout.
Data residency: Multi-region (EU for EU buyers; US default).
Transfer mechanism: SCC Module 2 + DPF (EU-US Data Privacy Framework); UK Addendum; AU APP-aligned.
Public DPA: https://stripe.com/legal/dpa
Last reviewed: 2026-06-19

Google Workspace

Google Asia Pacific Pte. Ltd. · Singapore (parent: Alphabet Inc., USA)

Purpose: Email (Gmail), shared drive (Drive), calendar bookings (Appointment Schedules), document collaboration on TTPA-internal docs.
Data categories: Sender / recipient address, message body, attachments, calendar invitee details, document content.
Data residency: Multi-region per Google Cloud regions; in-flight TLS 1.3.
Transfer mechanism: Google Workspace DPA + SCCs Module 2 + DPF.
Public DPA: https://workspace.google.com/terms/dpa_terms.html
Last reviewed: 2026-04-30

LastPass

LastPass US LP · United States (Massachusetts)

Purpose: Encrypted credential vault operated by Toptronic. Buyer LinkedIn credentials are held in Toptronic's LastPass tenant and are NOT accessible to the TTPA operator; the credentials are used only on the buyer's dedicated, physically-secured laptop, which the TTPA reaches over a time-restricted, PIN-enabled encrypted remote-desktop link. The TTPA never sees the username or password.
Data categories: Encrypted vault blobs (buyer LinkedIn login) held in Toptronic's LastPass tenant. The TTPA operator has no access to the vault and never sees plaintext credentials.
Data residency: US-East primary; encrypted at rest under Toptronic's LastPass master password (zero-knowledge to LastPass).
Transfer mechanism: SCC Module 2 + DPF (EU-US Data Privacy Framework); buyer credential data is processed by Toptronic under the TTPA DPA.
Public DPA: https://www.lastpass.com/security/zero-knowledge-security
Last reviewed: 2026-06-22

Plausible Analytics

Plausible Insights OÜ · Estonia (EU)

Purpose: Aggregate page-view + first-party 11-event analytics — ZERO third-party tracking pixels, ZERO cookies, ZERO cross-site identity.
Data categories: Anonymised page-view counts, referrer origin, country (geoIP, no city), device class. NO cookie. NO IP retained.
Data residency: EU (Hetzner Frankfurt + Helsinki). Self-hosted as the primary path; plausible.io fallback only when self-host degrades.
Transfer mechanism: EU GDPR-native — no transfer mechanism needed for EU buyers. SCCs Module 2 + DPF for non-EU buyers.
Public DPA: https://plausible.io/dpa
Last reviewed: 2026-04-30

Why LinkedIn is not on this list.

LinkedIn is a service Buyer interacts with directly under their own LinkedIn account and LinkedIn Terms of Service. Toptronic operates Buyer's LinkedIn account on Buyer's behalf via a named human operator; we do not transmit Buyer's personal data to LinkedIn as a separate controller-processor flow. Buyer's relationship with LinkedIn is direct.